Please note:
This course includes our full, 1-day Emergency First Aid at Work course.
Course overview
The Highfield Level 2 Award for Door Supervisors is a nationally recognised qualification required to apply for an SIA licence. It equips learners with the knowledge and practical skills needed to work safely and professionally in roles such as venue security, event security and front-line guarding.
Delivered by experienced practitioners, this course combines classroom learning with realistic scenarios to ensure you are prepared for the demands of the role. You will cover key areas including conflict management, physical intervention, emergency procedures and your legal responsibilities as a Door Supervisor.
Our focus is not just on helping you pass, but on ensuring you leave confident, capable and ready to operate in real environments.
How lessons work
Training is delivered through a combination of classroom-based learning, practical exercises and scenario-based activities. You will take part in group discussions, guided instruction and hands-on practice to reinforce key skills.
Our instructors use real-world examples to ensure the training reflects the situations you are likely to face on the job. You will be supported throughout the course and prepared step-by-step for both the practical and written assessments.
What you’ll learn
You will develop the knowledge, awareness and practical ability required to work effectively as a Door Supervisor, with a strong focus on safety, communication and real-world decision-making.
The roles, responsibilities and legal requirements of a Door Supervisor
How to identify, assess and manage risks in security environments
Effective communication and conflict management techniques
Safe and lawful use of physical intervention
How to respond to incidents, emergencies and vulnerable individuals
Who is this course for?
This course is designed for individuals who want to start a career in the private security industry, as well as those looking to formalise or expand their existing experience.
Individuals seeking to apply for an SIA Door Supervisor licence
Those looking to work in roles such as venue security, events or front-of-house security
People changing careers or returning to work
Anyone wanting practical, real-world security training from experienced professionals
