Legal Info
Privacy Policy
Last Updated: 20th April 2026
Future Guardians Training Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly and transparently.
This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, book courses, or contact us.
By using our website or services, you agree to the terms of this Privacy Policy.
1. About Us
Future Guardians Training Ltd is a UK-based training provider delivering regulated security and first aid qualifications, including SIA-linked courses.
Contact us: https://futureguardians.co.uk/contact
2. Information We Collect
We may collect and process the following personal information:
Personal information you provide:
Name
Email address
Phone number (if provided)
Billing and invoicing details
Booking information
Identification details where required for course eligibility
Information collected automatically:
IP address
Browser type and device information
Website usage data (via analytics tools)
Course-related information:
Booking details
Course attendance records
Assessment and certification information (where applicable)
3. How We Use Your Information
We use your personal data to:
Process and manage course bookings
Communicate with you about your booking or enquiry
Issue invoices and process payments
Verify eligibility for training courses
Provide customer support
Deliver and administer training courses and qualifications
Improve our website and services
Comply with legal and regulatory requirements
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
Contractual necessity (to deliver training services you have booked)
Legal obligation (e.g. awarding body or regulatory requirements)
Legitimate interests (improving services and communication)
Consent (where required, such as marketing communications)
5. How We Store Your Information
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
This includes:
Secure data storage systems
Encryption where appropriate
Access controls limiting internal access to data
Secure payment processing via third-party providers
We retain personal data only for as long as necessary to:
Deliver our services
Comply with legal and regulatory obligations
Resolve disputes or enforce agreements
6. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with trusted third parties where necessary, including:
Payment processors (e.g. Stripe)
Booking and scheduling systems
Awarding bodies (e.g. Highfield Qualifications) for certification purposes
IT, hosting, and email service providers
All third parties are required to handle your data securely and in compliance with data protection laws.
7. Your Rights (UK GDPR)
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (where applicable)
Object to or restrict certain types of processing
Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us via:
https://futureguardians.co.uk/contact
8. Cookies
Our website uses minimal cookies or similar technologies to support basic site functionality.
We may use privacy-focused analytics tools, such as Plausible, to understand general website usage and improve our services.
These tools do not collect personal data, do not track individuals across websites, and do not use advertising or profiling.
You can control cookies through your browser settings if you choose.
9. Third-Party Services
We may use third-party services such as:
Payment processors (e.g. Stripe)
Booking and scheduling platforms
Analytics tools
These providers may process your data only as necessary to deliver their services and are required to protect your information appropriately.
We are not responsible for the privacy practices of third-party websites.
10. Data Security
We take data security seriously and use appropriate safeguards to protect your personal information.
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
If you believe your data has been compromised, please contact us immediately via our contact page.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled: