Course information

Refresher for Security Officers in the Private Security Industry (Highfield Level 2 Award)

Stay compliant and renew your SIA Security Officer licence with the required refresher qualification, designed to update your knowledge, skills and real-world awareness.

Course information

Refresher for Security Officers in the Private Security Industry (Highfield Level 2 Award)

Stay compliant and renew your SIA Security Officer licence with the required refresher qualification, designed to update your knowledge, skills and real-world awareness.

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Overview

The Highfield Level 2 Award for Security Officers (Refresher) is a nationally recognised qualification required to renew your SIA Security Officer licence. From April 2025, refresher training is mandatory for licence renewal, ensuring all operatives meet current industry standards.

This course is designed for qualified Security Officers who need to update their knowledge in line with current legislation, evolving risks and modern security practices. It ensures that all licence holders maintain a consistent and up-to-date level of competence.

Delivered by experienced practitioners, the training focuses on real-world application rather than theory alone. You will revisit key responsibilities such as search procedures, incident response and maintaining safety in a range of working environments.

Our approach ensures you are not only compliant, but confident and capable of continuing to operate professionally in the private security industry.

How lessons work

Training is delivered through a focused combination of classroom learning and practical exercises. As a refresher course, the content is streamlined to ensure all key updates are covered efficiently while maintaining a high standard.

You will work through real-world scenarios and guided exercises that reflect the environments Security Officers operate in, such as retail sites, offices and public spaces. Our instructors provide clear, practical guidance throughout, ensuring you are fully prepared for assessment.

Support is provided throughout the course to help you meet the required standard and complete your training with confidence.

What you'll learn

You will refresh and update your knowledge and practical skills, ensuring you meet current SIA requirements and continue to work safely and effectively in real-world environments.

Updated roles, responsibilities and legal requirements of a Security Officer

Current risks and threats, including counter-terrorism awareness

How to conduct effective searches and maintain site security

Identifying and supporting vulnerable individuals

Best practice for responding to incidents and emergencies

Who is this course for?

This course is designed for existing Security Officers who need to renew their SIA licence and remain compliant with current industry requirements.

Current SIA Security Officer licence holders approaching renewal

Individuals required to complete refresher training under new SIA rules

Experienced operatives returning to the industry after a break

Security Officers wanting to update their skills and maintain professional standards

Book your place now:


Testimonials

What our students say

  • Gave me the confidence to start working

    I came into the course with no experience in security and wasn’t sure what to expect. The training was clear, practical and easy to follow, and everything was explained in a way that made sense in real situations. By the end, I felt confident in what I was doing and ready to start applying for roles. The support throughout was excellent. Highly recommend to anyone starting out.

    Priti S. in London

    Highfield Level 2 Award for Security Officers in the Private Security Industry

  • Professional, supportive and highly knowledgeable

    I had the pleasure of being trained on a door supervisor course by Future Guardians. They were welcoming, clear and precise with their communication, and very accommodating to students from all walks of life. Open, honest and kind, they have vast knowledge in their field and I learned an incredible amount. I highly recommend them if you want to learn from the best in the security industry.

    Ben F. in Eastbourne

    Highfield Level 2 Award for Door Supervisors in the Private Security Industry

  • Proper training for real situations

    I’ve done training courses before, but this felt completely different. Everything was based on real-life situations rather than just ticking boxes. The instructors shared real experience and made sure everyone understood not just what to do, but why. It’s clear they genuinely care about standards and doing things properly. One of the best courses I’ve attended.

    Manny H. in Eastbourne

    Highfield Level 2 Award for Door Supervisors in the Private Security Industry

Testimonials

What our students say

  • Gave me the confidence to start working

    I came into the course with no experience in security and wasn’t sure what to expect. The training was clear, practical and easy to follow, and everything was explained in a way that made sense in real situations. By the end, I felt confident in what I was doing and ready to start applying for roles. The support throughout was excellent. Highly recommend to anyone starting out.

    Priti S. in London

    Highfield Level 2 Award for Security Officers in the Private Security Industry

  • Professional, supportive and highly knowledgeable

    I had the pleasure of being trained on a door supervisor course by Future Guardians. They were welcoming, clear and precise with their communication, and very accommodating to students from all walks of life. Open, honest and kind, they have vast knowledge in their field and I learned an incredible amount. I highly recommend them if you want to learn from the best in the security industry.

    Ben F. in Eastbourne

    Highfield Level 2 Award for Door Supervisors in the Private Security Industry

  • Proper training for real situations

    I’ve done training courses before, but this felt completely different. Everything was based on real-life situations rather than just ticking boxes. The instructors shared real experience and made sure everyone understood not just what to do, but why. It’s clear they genuinely care about standards and doing things properly. One of the best courses I’ve attended.

    Manny H. in Eastbourne

    Highfield Level 2 Award for Door Supervisors in the Private Security Industry

Testimonials

What our students say

  • Gave me the confidence to start working

    I came into the course with no experience in security and wasn’t sure what to expect. The training was clear, practical and easy to follow, and everything was explained in a way that made sense in real situations. By the end, I felt confident in what I was doing and ready to start applying for roles. The support throughout was excellent. Highly recommend to anyone starting out.

    Priti S. in London

    Highfield Level 2 Award for Security Officers in the Private Security Industry

  • Professional, supportive and highly knowledgeable

    I had the pleasure of being trained on a door supervisor course by Future Guardians. They were welcoming, clear and precise with their communication, and very accommodating to students from all walks of life. Open, honest and kind, they have vast knowledge in their field and I learned an incredible amount. I highly recommend them if you want to learn from the best in the security industry.

    Ben F. in Eastbourne

    Highfield Level 2 Award for Door Supervisors in the Private Security Industry

  • Proper training for real situations

    I’ve done training courses before, but this felt completely different. Everything was based on real-life situations rather than just ticking boxes. The instructors shared real experience and made sure everyone understood not just what to do, but why. It’s clear they genuinely care about standards and doing things properly. One of the best courses I’ve attended.

    Manny H. in Eastbourne

    Highfield Level 2 Award for Door Supervisors in the Private Security Industry

For questions about course suitability or work opportunities talk to our friendly team


For questions about course suitability or work opportunities talk to our friendly team

For questions about course suitability or work opportunities talk to our friendly team