Course information

Highfield Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry

Gain the knowledge and practical skills required to work as a licensed CCTV Operator in the private security industry, with training focused on real-world surveillance and incident response.

Course information

Highfield Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry

Gain the knowledge and practical skills required to work as a licensed CCTV Operator in the private security industry, with training focused on real-world surveillance and incident response.

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Overview

The Highfield Level 2 Award for CCTV Operators is a nationally recognised qualification required to apply for an SIA CCTV licence. It prepares learners to operate CCTV systems effectively, safely and in line with legal and regulatory requirements.

Delivered by experienced practitioners, this course combines theory with practical application to reflect real working environments. You will learn how to monitor public space surveillance systems, identify and respond to incidents, and carry out your role professionally and responsibly.

Our training goes beyond assessment preparation, ensuring you develop the awareness, judgement and confidence needed to operate in real-world security settings.

How lessons work

Training is delivered through a combination of classroom-based learning, practical demonstrations and scenario-based exercises. You will work through real-world examples to understand how CCTV is used in operational environments.

Our instructors guide you through each stage of the course, ensuring you are fully prepared for both the theoretical and practical elements of the assessment. Support is provided throughout to help you build confidence and competence.

What you’ll learn

You will develop the knowledge and practical ability to operate CCTV systems professionally, with a strong focus on observation, communication and incident management.

The roles, responsibilities and legal requirements of a CCTV Operator

How to operate CCTV equipment and monitor surveillance systems effectively

Identifying suspicious behaviour and responding to incidents

Data protection, privacy and relevant legislation

Effective communication and reporting procedures

Who is this course for?

This course is ideal for individuals looking to start a career in CCTV operations or those seeking to gain a recognised qualification to work in surveillance roles.

Individuals applying for an SIA CCTV Operator licence

Those looking to work in control rooms or public space surveillance

People starting a career in the private security industry

Anyone wanting practical, real-world training in CCTV operations

Book your place now:


Testimonials

What our students say

  • Gave me the confidence to start working

    I came into the course with no experience in security and wasn’t sure what to expect. The training was clear, practical and easy to follow, and everything was explained in a way that made sense in real situations. By the end, I felt confident in what I was doing and ready to start applying for roles. The support throughout was excellent. Highly recommend to anyone starting out.

    Priti S. in London

    Highfield Level 2 Award for Security Officers in the Private Security Industry

  • Professional, supportive and highly knowledgeable

    I had the pleasure of being trained on a door supervisor course by Future Guardians. They were welcoming, clear and precise with their communication, and very accommodating to students from all walks of life. Open, honest and kind, they have vast knowledge in their field and I learned an incredible amount. I highly recommend them if you want to learn from the best in the security industry.

    Ben F. in Eastbourne

    Highfield Level 2 Award for Door Supervisors in the Private Security Industry

  • Proper training for real situations

    I’ve done training courses before, but this felt completely different. Everything was based on real-life situations rather than just ticking boxes. The instructors shared real experience and made sure everyone understood not just what to do, but why. It’s clear they genuinely care about standards and doing things properly. One of the best courses I’ve attended.

    Manny H. in Eastbourne

    Highfield Level 2 Award for Door Supervisors in the Private Security Industry

Testimonials

What our students say

  • Gave me the confidence to start working

    I came into the course with no experience in security and wasn’t sure what to expect. The training was clear, practical and easy to follow, and everything was explained in a way that made sense in real situations. By the end, I felt confident in what I was doing and ready to start applying for roles. The support throughout was excellent. Highly recommend to anyone starting out.

    Priti S. in London

    Highfield Level 2 Award for Security Officers in the Private Security Industry

  • Professional, supportive and highly knowledgeable

    I had the pleasure of being trained on a door supervisor course by Future Guardians. They were welcoming, clear and precise with their communication, and very accommodating to students from all walks of life. Open, honest and kind, they have vast knowledge in their field and I learned an incredible amount. I highly recommend them if you want to learn from the best in the security industry.

    Ben F. in Eastbourne

    Highfield Level 2 Award for Door Supervisors in the Private Security Industry

  • Proper training for real situations

    I’ve done training courses before, but this felt completely different. Everything was based on real-life situations rather than just ticking boxes. The instructors shared real experience and made sure everyone understood not just what to do, but why. It’s clear they genuinely care about standards and doing things properly. One of the best courses I’ve attended.

    Manny H. in Eastbourne

    Highfield Level 2 Award for Door Supervisors in the Private Security Industry

Testimonials

What our students say

  • Gave me the confidence to start working

    I came into the course with no experience in security and wasn’t sure what to expect. The training was clear, practical and easy to follow, and everything was explained in a way that made sense in real situations. By the end, I felt confident in what I was doing and ready to start applying for roles. The support throughout was excellent. Highly recommend to anyone starting out.

    Priti S. in London

    Highfield Level 2 Award for Security Officers in the Private Security Industry

  • Professional, supportive and highly knowledgeable

    I had the pleasure of being trained on a door supervisor course by Future Guardians. They were welcoming, clear and precise with their communication, and very accommodating to students from all walks of life. Open, honest and kind, they have vast knowledge in their field and I learned an incredible amount. I highly recommend them if you want to learn from the best in the security industry.

    Ben F. in Eastbourne

    Highfield Level 2 Award for Door Supervisors in the Private Security Industry

  • Proper training for real situations

    I’ve done training courses before, but this felt completely different. Everything was based on real-life situations rather than just ticking boxes. The instructors shared real experience and made sure everyone understood not just what to do, but why. It’s clear they genuinely care about standards and doing things properly. One of the best courses I’ve attended.

    Manny H. in Eastbourne

    Highfield Level 2 Award for Door Supervisors in the Private Security Industry

For questions about course suitability or work opportunities talk to our friendly team


Send us a message

For questions about course suitability or work opportunities talk to our friendly team

Send us a message

For questions about course suitability or work opportunities talk to our friendly team

Send us a message